How can we help you today?
Enter your search term here...
New support ticket
Check ticket status
What is Huddle Hub One?
Which are the overall requirements to install/use HHO?
What is the difference between Huddle Hub One and Huddle Hub One+?
How many sessions / rooms / participants can a unit handle?
Which devices can I connect? How many?
See all 8 articles
What is the Wireless Camera feature?
Which webcams and microphones are compatible with Huddle Hub?
How do I use the Wireless Camera feature?
How do I install the Huddle Hub audio and video drivers?
Which VC software and clients are supported?
See all 6 articles
Is Huddle Hub One a Wireless Presentation System (WPS)?
What is a “Device-to-Device presentation”?
What’s the advantage of a Device-to-Device presentation?
Can I share content from my laptop? And from my tablet?
Can I hide content of my screen while presenting?
See all 7 articles
Installation and networking
How do I connect the hub to the company network?
Can I keep Huddle Hub One far from the meeting room?
Does HHO create a dedicated WiFi network?
How do I manage the configuration?
Can I connect a standard webcam? Or a PTZ camera?
See all 13 articles
Mode of operation
How many sessions can I run on one HHO unit?
How do users connect to Huddle Hub One?
How can I password-protect a session?
Can I use Huddle Hub One in an office / open space / informal environment?
Can the participants be in different rooms?
See all 10 articles
I don't have admin rights. Can I install/use the software?
I use HHO+ as an access point but cannot access the internet
I cannot see the hub from Lifesize Cloud software
The app doesn't work on Windows 7
How do I reset or restore the unit?
See all 9 articles
Collecting logs and system information
How do I collect Huddle Hub logs?
How do I collect the app logs?
How do I send feedback and system information to HRT?
Help Desk Software