BASIC LOGS (recommended)


From the App, click on the 3-dots menu -> Settings -> Feedback

An email that contains your basic system information will be created, and log files attached.



FULL LOGS


Full logs on the Huddle Hub unit are off by default.


To start logging a session:

- Connect to <IP address>/?stats

- Login using admin password (default "admin" or "password")

- Click on "Start logging" (bottom left of the window) and confirm reboot


To collect logs:

- Connect to <IP address>/?stats

- Login using admin password (default "admin" or "password")

- Click on "Stop logging" (bottom left of the window)

- Click on "Download logs"

- Click on "OK" if you also want to stop logging or "Cancel" to continue


The log file can be sent to the HRT support (by opening a ticket or writing to support@hrt.email) to analyze a specific issue.