Huddle Room Technology Srl (“HRT”) warrants that the product(s) furnished hereunder (the “Product(s)”) shall be free from defects in material and workmanship for a period of two (2) years from the date of shipment by HRT under normal use and operation. HRT’s sole and exclusive obligation and liability under the foregoing warranty shall be for HRT, at its discretion, to repair or replace any Product that fails to conform to the above warranty during the above warranty period. The expense of removal and reinstallation of any Product is not included in this warranty. The warranty period of any repaired or replaced Product shall not extend beyond its original term.
he above warranty does not apply if the Product:
a. has been modified and/or altered, or an addition made thereto, except by HRT, or HRT’s authorized representatives, or as approved by HRT in writing;
b. has been painted, rebranded or physically modified in any way;
c. has been damaged due to errors or defects in cabling;
d. has been subjected to misuse, abuse, negligence, abnormal physical, electromagnetic or electrical stress, including lightning strikes, or accident;
e. has been damaged or impaired as a result of using third party firmware;
f. has no original HRT label(s), or
g. has not been received by HRT within 30 days of issuance of the RMA.
In addition, the above warranty shall apply only if: the product has been properly installed and used at all times in accordance, and in all material respects, with the applicable Product documentation; all Ethernet cabling runs use CAT5 (or above), and for outdoor installations, shielded Ethernet cabling is used, and for indoor installations, indoor cabling requirements are followed.
No Products will be accepted for replacement or repair without obtaining a Return Materials Authorization (RMA) number from HRT during the warranty period, and the Products being received at HRT’s facility freight prepaid in accordance with the RMA process of HRT. Products returned without an RMA number will not be processed and will be returned freight-collect or subject to disposal. For information on the RMA process and obtaining an RMA number please contact HRT (firstname.lastname@example.org)